# Tailored service to Jumpstart your business

From handling your account setup to customizations, you can now get onboarded to Zoho services without breaking a sweat.

100%  
of customers were satisfied with the final outcome of the implementation.

93%  
of customers found it easy to work with our Jumpstart team.

## How it works

### Requirement gathering

As a first step, we'll talk to you to learn about your business requirements and collect all necessary details to draft a product setup plan.

### Documentation

The insights gathered will be used to prepare a statement of work (SOW) that includes the work to be done, timelines, and other details, to clarify what the service seeks to accomplish.

### Product Setup

After the contract is signed, we'll take charge of setting up, customizing, and configuring your Zoho software to deploy the most efficient solutions to suit your business.

### User training and onboarding

When the setup is complete, we'll walk you through the entire process and give you exclusive training to be better equipped to handle all the configurations and customizations.

## Ready to Jumpstart?

Get a tailored pricing plan to meet your unique business requirements. Our experts will ensure you have a fully configured solution in the shortest possible time.

- $200/hour
- \* This pricing is for one dedicated implementation expert.
- Plan starts with a minimum of 10 hours of service. Local taxes (VAT, GST, etc.) will be charged in addition to the price mentioned above.\* Pricing is inclusive of GST.

## Zoho apps we support

The Zoho Jumpstart team is ready to assist you in setting up:

- CRM
- Bigin
- Desk
- CRM Plus
- Backstage

## Frequently asked questions

#### Will Jumpstart be offered as a complimentary service?

No, Jumpstart is a paid service. The final cost of the service will depend on your business requirements and the scope of work to be done.

#### What is the approximate duration of the service?

The duration of the setup/service varies based on your business requirements and the extent of work to be done from our end. However, you'll be informed of the expected duration of the service in the statement of work document.

**Please note:** Plans start with a minimum of 10 hours of service.

#### What is included in the Jumpstart service?

Our service includes:

- A thorough consultation to understand your requirements.
- Preparation of a scope of work document, user guides, and a post-implementation document.
- Customization of product functions.
- Integration of third-party tools.
- Comprehensive training for your staff.
- Seven days of support post-implementation.

#### If I wish to cancel the Jumpstart service midway, can I get a refund?

A refund cannot be processed once you've enrolled in the program. If you have a specific question related to this, please reach out to jumpstart@zohocorp.com.

#### Will I be provided any training on how to use the software?

Of course! You and your team will receive exclusive training to master all the configurations and customizations in your software.

#### Who will support us after the project sign-off stage?

We'll direct the respective product's technical support team to assist you with your product-related queries.

## Our customers love us!

**Jesse Kreisman,**  
President,  
Alco Products, Inc.

**Ashley,**  
Marketing Coordinator,  
Commercial Cleaning Group

**Erin Marco,**  
Accounting/Finance Manager,  
A Flint Group Company

**Robert Metter,**  
Sales Director,  
ACM Research, Inc.

**Julius,**  
Founder,  
National Home Investors LLC

#### Testimonials

- Vignesh and the entire Jumpstart team did a phenomenal job in helping get us up and running. I would recommend anyone using Zoho to give the Jumpstart team a call during your setup.

- The Zoho Jumpstart team helped us every step of the way, from the very first hello. Their knowledge, experience, and patience helped us to realize what we wanted, and then they worked diligently to make it a reality. They did an outstanding job of customizing the CRM modules to fit our business. We highly recommend the Jumpstart team!

- The Jumpstart team was very helpful and thorough in understanding my requirements. It took less than a week for the entire setup, as promised.

## Ready to maximize your business potential?

#### Let's do this together.